Reviews

I have been a client of IDS for over 27 years. They are a fantastic company. Great service anytime you need them. I would highly recommend!

IDS installed our cameras and music system, and it was a true pleasure working with their team. Jean, Billy, and Craig were extremely professional, knowledgeable, and attentive throughout the entire process. We truly appreciated working with such a dedicated team and highly recommend their services.

We have been with IDS for 29 years. They always respond immediately if there are problems with our alarms and are always there to help! It is so refreshing now to have someone actually answer a phone! The technicians are knowledgeable and Jean in the office is a master of everything! The best!

We have been with IDS for over 15 years. Their service was always impeccable and continues to be so. I would highly recommend them for all your A/V-Security needs. They are a fantastic and professional company!!!

Louis is really nice and helpful and very trustworthy. He doesn't try and upsell and just has your safety and concerns as his main priority. been a customer for 4 years and will be forever. AMAZING company all around!

I have been with IDS for over 20 years they are a great AV/Security company. Best in the business!! Louie Jeannie and staff are fantastic. I would highly recommend them to anyone for there AV/Security needs!!

Louis is really nice and helpful and advised us as to where we needed security. Always great to welcome him into our home. Fast and courteous service with IDS. We have been customers a very long time and feel confident we are receiving the utmost service.

I have been with IDS for over 25 years. They are a fantastic company from the higher up bosses to the technicians. I would highly recommend them for anyone for their AV and security needs!!

I hired IDS to provide a solution for automating my audio/video/security systems. It was a pleasure to use them. The technician ensured that when he left that the system was operating as I had imagined. I would use IDS for any projects in my home or business. Thanks for a job well done !

Excellent company. I would recommend them to anyone that needed. Great service when needed. Have been a customer for about 40 years.

I have used IDS for over 30 years. They are so easy to deal with from making appointments to upgrades, everyone is professional and pleasant. Our system has been upgraded over the years to newer technology. Highly recommend!

I called Jean from IDS and then spoke with the owner Rob regarding a repair on some outdoor speakers. Jean in the office was AN ABSOLUTE PLEASURE and Rob was on top of my repair. IDS is amazing to deal with, the technicians are VERY knowledgeable and professional--I HIGHLY recommend them!!! VERY SATISFIED CUSTOMER!!

Great company! We wanted to replace our audio and video equipment and was so happy we decided on IDS Audio Video. They advised us and made the whole process so easy. Installation was done on time and they spent so much time showing us how everything worked. Great value! Would highly recommend!

I’ve been using IDS for years. They are professional on every level. They work clean and do the job right. Everyone there is warm friendly and a pleasure to work with. They make difficult things seem easy and I know I’m in great hands. Recommend 100%!!

Excellent service, they upgraded my alarm Professional approach without scare or hard sell tactics, offering a reasonable cost effective solution to home security. Installation was trouble free, prompt, and respectful of the home owner's property.

I have worked with the IDS team for over a year now in all elements of home entertainment and home security. The entire staff is knowledgeable, professional and respectful and is always eager to please. IDS has excellent customer service and follow up.

We have been using IDS for the last 20+ years and they have shown to be an excellent company to work with. Their service is spectacular, especially Jeannie who is very knowledgable and always quick to respond. We are very happy with the new system and highly recommend IDS.

I called IDS to handle the installation of my home entertainment system when I gut-renovated my NYC apartment 8 years ago. The installation was spotless with all of the guts of the system enclosed in my walls. I have since had them upgrade my system twice and would recommend them to anyone.

I love working with the IDS team. They are professional, understanding, and overall a pleasure to work with. I started in the business 2 years ago. They have a very knowledge team that were eager to help me understand what they wanted, and displayed a willingness to educate me as well as give me the time to learn.

Rob and Scott are the best. The whole team is very skilled at what they do. IDS helped my build out my store with everything from running phone lines, computer lines and cameras. They are so professional and nice to deal with. I would highly recommend.

I recently had my home security upgraded. The two technicians they sent Dominick and Jason were very professional and polite. They took their time to installed the cameras and the screen monitors on the walls. They were very neat and took their time. I will recommend IDS to my friends. It was a pleasure experience.